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Privacy at Lucky 31 Casino
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About this policy
Your data is used to provide the service, never sold. Below is what we keep and why.
How long we keep it
Data is encrypted in transit and stored on protected systems. Records are deleted or anonymised once retention periods end.
Control over your data
Requests are handled free of charge, usually within a month. Some data must be kept for legal reasons even after closure.
Purposes
For account management, payments, security checks and legal obligations. Marketing only with your consent, which you can withdraw.
Information you give us
Account details: name, e-mail, date of birth and address. Payment details needed to process deposits and withdrawals. Technical data such as device type and IP address.
Third parties
Data goes to payment and verification partners and, where required, regulators. Nothing is sold to advertisers.
How cookies are used
Essential cookies keep you logged in and the site working. Other cookies are used only if you agree to them.
Privacy requests
Send privacy questions or requests to [email protected]. We may ask you to confirm your identity first.